Digital new homes reservations for
Finch helps new build property developers and sales agents digitally transform their processes, making them more secure, effective, and user friendly.
With flexible workflows that are fully adjustable to the way you work, you can deliver better customer experiences and maximise the value of your data.
Loved by leading and innovative businesses
Use Finch to secure the deal
Are slow business processes allowing customers to start looking at your competitors?
Are you able to handle sales reservations remotely at any time of day?
Is your compliance team concerned about the security of your data and adherence to data protection regulations?
Fed up with having to bend your customer-engagement processes around the software you use?
If so, it’s time to upgrade to Finch’s secure and fully digital platform!
A reservation process built just for you
Start with our industry battle tested reservation process and then customize extensively
Include as much or as little as you require from powerful features:
Low Cost Payments
Collect the reservation fee using Finch’s modern bank transfer payments which your customers can authorise simply with their Face ID or fingerprint. Funds are deposited into your bank account more quickly and customers don’t need to key long card numbers.
Automated Reservation Form
Get started quickly with a reservation form we’ve included or have your existing form fully digitized by our managed digital transformation experts. Have the document electronically signed by our native solution which respects your customers privacy.
Collect identity documents from your customers along with their live selfie recording. Finch uses NIST approved biometric AI to flag to your staff if the person presenting the ID doesn’t match the photo on the document. Streamline your AML and KYC processes.
Add efficiency and compliance to your sales process
Tired of searching through emails or scribbled notes for customer information? Finch makes it easy to send and keep track of reservation forms. Formalise your sales process and ensure the right information has been collected and approved prior to commencing the sale.
A business-first sales tool at the point of signature
You shouldn’t have to change the way you work because of inflexible software. Finch is designed to be agile, capable of supporting and streamlining your existing processes without restricting you or forcing you to compromise. Sales agents working on behalf of multiple developers can offer tailored digital experiences to each one.
Simplify Help to Buy and Consumer Code
Finch’s automated reservation process will automatically include the relevant Help to Buy and Consumer Code materials for the purchaser based on the development and plot.
Save up to 80% collecting reservation fees vs. cards
Collect reservation fees remotely and within the sales office using an automated bank transfer solution that has a 20% higher conversion rate than card payments. Optionally offer customers the choice to continue to pay by credit card too. Determine who gets paid reservation fees and deposits based on the development automatically.
It’s quicker and easier for our customers, and more accurate information is fed back to our staff which avoids administrative headaches. We’ll never go back to email again!”
Ultimately, we know that there will always be T&Cs to prepare, data to collect, documents to sign, etc. - the admin is the admin - but Finch makes it as easy and efficient as possible for both us and our customers. It shows we are serious about capturing and storing their data securely”
All your reservations in the Finch Vault
Email inboxes are not the right place to store sensitive data, such as banking details and client information. The Vault safeguards your customers’ details at every step, from initial collection to final processing. It can then help you analyse that data and gain a better understanding of how customers use your services.
Being compliant with data protection regulations, such as GDPR, and having an always-on repository for your data is critical for every team in your organisation. The Vault helps by providing safe and secure storage for your customer data.
Collaborate across your team with all reservations searchable and reportable within the Finch vault. Avoid problems during the sale by using the built-in approvals process for agents and developers.
Multi-factor authentication helps ensure that only authorised people can submit data, while the ability to view and edit information is tightly controlled. If you have to change any details, all edits are recorded and time-stamped for peace of mind.
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Per user (sender) per month billed annually
or £15 per month
+ £5 per sent reservation form
Ready to see a demo?
The next step to having a fully digital reservation process in your business is to book a demonstration with us.
Choose Finch and benefit from our suite of digital hand tools built for business, included in your subscription: