Skip to content

Digital new homes reservations for

identity verification
fee collection
signing terms
setting choices
your business

Finch helps new build property developers and sales agents digitally transform their processes, making them more secure, effective, and user friendly.

With flexible workflows that are fully adjustable to the way you work, you can deliver better customer experiences and maximise the value of your data.

Loved by leading and innovative businesses

Use Finch to secure the deal

Are slow business processes allowing customers to start looking at your competitors?

Are you able to handle sales reservations remotely at any time of day?

Is your compliance team concerned about the security of your data and adherence to data protection regulations?

Fed up with having to bend your customer-engagement processes around the software you use?

If so, it’s time to upgrade to Finch’s secure and fully digital platform!

Finch Bird White

A reservation process built just for you

Start with our industry battle tested reservation process and then customize extensively

Include as much or as little as you require from powerful features:

Low Cost Payments

Collect the reservation fee using Finch’s modern bank transfer payments which your customers can authorise simply with their Face ID or fingerprint. Funds are deposited into your bank account more quickly and customers don’t need to key long card numbers.

Automated Reservation Form

Get started quickly with a reservation form we’ve included or have your existing form fully digitized by our managed digital transformation experts. Have the document electronically signed by our native solution which respects your customers privacy.

Identity Verification

Collect identity documents from your customers along with their live selfie recording. Finch uses NIST approved biometric AI to flag to your staff if the person presenting the ID doesn’t match the photo on the document. Streamline your AML and KYC processes.

Improved data security & accuracy

Add efficiency and compliance to your sales process

Tired of searching through emails or scribbled notes for customer information? Finch makes it easy to send and keep track of reservation forms. Formalise your sales process and ensure the right information has been collected and approved prior to commencing the sale.

A business-first sales tool at the point of signature

You shouldn’t have to change the way you work because of inflexible software. Finch is designed to be agile, capable of supporting and streamlining your existing processes without restricting you or forcing you to compromise. Sales agents working on behalf of multiple developers can offer tailored digital experiences to each one.

Workflows that augment your process
Revolutionary technologies

Simplify Help to Buy and Consumer Code

Finch’s automated reservation process will automatically include the relevant Help to Buy and Consumer Code materials for the purchaser based on the development and plot.

Save up to 80% collecting reservation fees vs. cards

Collect reservation fees remotely and within the sales office using an automated bank transfer solution that has a 20% higher conversion rate than card payments. Optionally offer customers the choice to continue to pay by credit card too. Determine who gets paid reservation fees and deposits based on the development automatically.

Best in class customer service & agility
Rob Sargent
“Finch is now a key part of Acorn’s customer data collection processes, and immediately began to prove its value as both a time and cost-saving tool.

It’s quicker and easier for our customers, and more accurate information is fed back to our staff which avoids administrative headaches. We’ll never go back to email again!”
Robert Sargent
CEO, The Acorn Group
James Stefanie
“Finch workflows are helping us improve the accuracy of property details and the personal data we collect from our customers. The way Finch can be tailored to meet the specific needs of a business is impressive, and can dovetail into existing processes to create efficiency and improve the customer journey.

Ultimately, we know that there will always be T&Cs to prepare, data to collect, documents to sign, etc. - the admin is the admin - but Finch makes it as easy and efficient as possible for both us and our customers. It shows we are serious about capturing and storing their data securely”
James Stefanie
Senior Business Development Partner, Arun Estates

All your reservations in the Finch Vault

Email inboxes are not the right place to store sensitive data, such as banking details and client information. The Vault safeguards your customers’ details at every step, from initial collection to final processing. It can then help you analyse that data and gain a better understanding of how customers use your services.

Always Auditable

Being compliant with data protection regulations, such as GDPR, and having an always-on repository for your data is critical for every team in your organisation. The Vault helps by providing safe and secure storage for your customer data.

Reservation Tracking

Collaborate across your team with all reservations searchable and reportable within the Finch vault. Avoid problems during the sale by using the built-in approvals process for agents and developers.

User Controls

Multi-factor authentication helps ensure that only authorised people can submit data, while the ability to view and edit information is tightly controlled. If you have to change any details, all edits are recorded and time-stamped for peace of mind.

Stay up to date with the Finch newsletter

We regularly release new articles, webinars, and news on the topic of data collection and security.

If you’d like to receive a monthly summary of these via email, please sign up below.

Finch subscription


Per user (sender) per month billed annually
or £15 per month

+ £15 per sent reservation form

Ready to see a demo?

The next step to having a fully digital reservation process in your business is to book a demonstration with us.

Identity capture with liveness check
Reservation form automatically generated and electronically signed
Reservation fee paid
Reservation details (solicitors etc.) captured

Choose Finch and benefit from our suite of digital hand tools built for business, included in your subscription:

Electronic signing and agreements
Basic digital identity capture services
Credit/debit card payment requests

Catch the latest news on our Blog

Here’s a preview of our latest posts. Why not check out all of our content over on the blog page?

Email threats facing estate agency in 2022

Email is one of the biggest cyber security challenges facing not just estate agents but all businesses today. Research conducted by Microsoft indicates that over 90% of cybercrime begins with
Energy Performance Certificates Image

Energy Performance Certificates – Proposed Changes

Are your landlords ready to get their Energy Performance Certificates’ Energy Efficiency Rating to a C by 2025? The consequence for non-compliant landlords are financial penalties of up to £5,000

UK Right to Rent from October 2022

Using innovative technologies to check a tenants’ Right to Rent According to law, all UK tenants must go through verification by way of Right to Rent Checks. The Right to